General terms of sale
Prices
Prices include VAT, excluding tourist tax of 1.5€ per night and per person.
The half-board supplement includes breakfast and one meal at the Auberge (excluding drinks).
Credit cards accepted: Visa, Eurocard, Mastercard and American Express.
Checks are not accepted.
HOTEL
On the day of arrival, rooms are available from 4pm. They must be vacated by 12:00 noon on the day of departure.
Any overtime will be charged as an additional night.
If you wish to have your room available before 16:00 on the day of arrival, we recommend that you book the previous night (at a preferential rate if our occupancy allows it).
Similarly for late departures, booking the next night will allow you to keep your room after 12:00 noon.
If you do not wish to book an extra night, we are happy to store your luggage.
All our rooms are non-smoking.
RESERVATIONS
A major credit card number is requested for all bookings.
The minimum stay is 2 nights over the weekend.
In case of long stay (from7 days), a bill will be made out per week.
Any booking of more than 7 rooms per day will be considered as a group.
Specific conditions will apply (rates, payment, cancellation...).
A pre-authorisation of the amount of your stay, plus 50€ per day, will be made on your credit card 72 hours before your arrival.
CANCELLATION
Cancellations must be confirmed by mail or email. Cancellations for booked hotel services must be received no later than 4 PM local time, 2 nights before your arrival (except specific periods: Christmas, New Year…).
If not, total amount of the stay would be charged.
If the stay is interrupted or in case of a no-show, the hotel will charge the total amount of stay.
Cancellations for booked treatments at the Spa must be received no later than 48 hours prior to your arrival. If not, total amount of treatments would be charged.
OPEN POLICY
Restaurant Le Favori is open for dinners from Wednesday to Sunday and for lunches on Saturday and Sunday.
Spa is open from 10 AM to 7 PM from Monday to Thursday and from 10AM to 8PM from Friday to Sunday.
PACKAGES
Any extra service would be added to your final bill.
No reduction, no deduction, no reimbursement for any service not used.
CHILDREN
Possibility to install a crib on a complimentary basis or an additional bed in Suites for 50€, per day and per children.
Children menus are available for children under 12.
PARKING
Free outside parking lot.
ANIMALS
Your four-legged friend is welcome to Les Sources de Cheverny, provided you keep him under supervision. Please note dogs are not permitted in Le Favori restaurant, in swimming pools or at the Spa.
Charge per night: 30 €.
