Within the framework of the use of its services and in particular the services accessible on its website, its mobile site and its mobile applications, SAS CHÂTEAU DU BREUIL, in its capacity as data controller, is likely to collect and process personal data concerning you, either directly or through its subsidiaries.
SAS CHÂTEAU DU BREUIL is a limited liability company with a capital of 70,600 euros registered in the Paris Trade and Companies Register under number 450 591 573, whose registered office is located at 49 rue de Boulainvilliers 75016 Paris, and whose activity is carried out under the trade name SAS CHÂTEAU DU BREUIL.
The company SAS CHÂTEAU DU BREUIL is committed to respecting the rules of protection of the privacy of its customers, members of its loyalty programme, prospective customers and visitors to its websites, mobile sites and mobile applications. All processing of personal data implemented within the framework of the services available complies with the local regulations applicable to the protection of personal data and in particular the provisions of the amended "Data Protection Act" of 6 January 1978 and the EU Data Protection Regulation 2016/679 (RGPD).
SAS CHÂTEAU DU BREUIL also implements appropriate internal procedures to raise awareness among its employees and to ensure compliance with these rules within its organisation.
COMMITMENTS OF THE COMPANY SAS CHÂTEAU DU BREUIL RELATING TO DATA PROTECTION
SAS CHÂTEAU DU BREUIL undertakes to guarantee a high level of protection of the personal data of its customers, prospective customers, users of its internet sites, its mobile sites and its mobile applications and of any other person whose personal data it processes. SAS CHÂTEAU DU BREUIL undertakes to comply with the regulations applicable to all processing of personal data that it implements. More particularly, the company SAS CHÂTEAU DU BREUIL undertakes to respect the following principles:
- Your personal data is processed lawfully, fairly and transparently (lawfulness, fairness, transparency).
- Your personal data is collected for specified, explicit and legitimate purposes and is not further processed in a way that is incompatible with those purposes (purpose limitation).
- Your personal data is kept adequate, relevant and limited to what is necessary for the purposes for which it is processed (data minimisation).
- Your personal data is accurate, kept up to date and every reasonable step is taken to ensure that inaccurate data, having regard to the purposes for which it is processed, is erased or rectified without delay (accuracy).
SAS CHÂTEAU DU BREUIL implements the appropriate technical and organisational measures in order to guarantee a level of security adapted to the risk inherent in its processing operations, to meet the regulatory requirements and to protect the rights and data of the persons concerned from the design of the processing operations. Furthermore, SAS CHÂTEAU DU BREUIL contractually imposes the same level of personal data protection on its subcontractors (service providers, suppliers, etc.).
Finally, SAS CHÂTEAU DU BREUIL undertakes to comply with any other principle required by the regulations applicable to the protection of personal data, and more specifically concerning the rights conferred on the persons concerned, the duration of the storage of personal data and the obligations relating to cross-border transfers of personal data.
USES OF THE DATA COLLECTED COLLECTION TOOLS
Within the framework of our relations, you are likely to communicate your personal data to us by various means and in particular on our Internet sites, our sites and mobile applications at the time of your Internet navigations, purchases, reservations, by filling the various forms of collection, at the time of a subscription to the e-newsletter, when you create an account on one of our applications, when you submit an application, when you post comments on our social network pages, when you make any contact with SAS CHÂTEAU DU BREUIL or when you send us your personal data in any other way.
PURPOSE OF THE PROCESSING AND LEGAL BASIS
Your data is mainly used for booking purposes, for the provision of specific services: accommodation services, canvassing, customer loyalty, animation, commercial information, satisfaction surveys, organisation of competitions, new services and products intended to improve your customer experience in our establishments, statistical studies, recruitment, after-sales service, processing of your requests and/or complaints, but also in order to ensure the security of your stay and to fight against fraud. In addition to cases where your consent has been obtained (in particular to send you personalised offers), the processing of your data for the various purposes mentioned above is necessary in particular:
- to ensure the execution of the hosting contract,
- to comply with a legal obligation (e.g. police records...),
- for the purposes of the legitimate interests pursued by SAS CHÂTEAU DU BREUIL (in particular to develop new services and offers, improve the loyalty programme, improve customer service, etc.).
In particular, your data is used:
- to enable you to benefit from all the services available on the SAS CHÂTEAU DU BREUIL websites, its mobile sites and its mobile applications: creation of a user account, e-newsletter, reservation management, assistance and complaints, management of the loyalty programme, etc,
- to enable you to browse our websites,
- to best match our information, notices, offers and other services to your interests,
- to be enriched by sharing certain information with privileged commercial partners in order to improve our knowledge of your interests and to enable us to send you offers and other forms of personalised services (subject to your prior agreement when required and to respect for your right to object, in accordance with the rules applicable to commercial prospecting),
SAS CHÂTEAU DU BREUIL undertakes to keep your personal data for a period not exceeding that necessary for the purposes for which they are processed. Furthermore, SAS CHÂTEAU DU BREUIL keeps your personal data in accordance with the retention periods imposed by the applicable laws in force. These retention periods are defined according to the purposes of the processing carried out by SAS CHÂTEAU DU BREUIL and take into account, in particular, the applicable legal provisions imposing a precise retention period for certain categories of data, as well as any applicable limitation periods.
ACCESS TO PERSONAL DATA
RECIPIENTS OF YOUR DATA
The data collected on the internet sites of the company SAS CHÂTEAU DU BREUIL, its mobile sites and its mobile applications, are likely to be communicated to the authorised personnel of the company SAS CHÂTEAU DU BREUIL, to its partners or to its ancillary service providers, within the framework of the accomplishment of all or part of the services mentioned above. We remind you that in this context, SAS CHÂTEAU DU BREUIL asks its service providers to implement strict confidentiality and data protection measures. Furthermore, and as for any company providing hotel services, in accordance with the laws and regulations applicable in France, SAS CHÂTEAU DU BREUIL may be required to provide personal information to the French public authorities (police, gendarmerie...). This is the case, for example, in the context of the completion of formalities on arrival at our establishments by the transmission of the police form.
DATA TRANSFERS OUTSIDE THE EUROPEAN UNION
Some of the recipients mentioned above are likely to be established outside the European Union and to have access to all or part of the personal information collected by the company SAS CHÂTEAU DU BREUIL and this, for the good execution of the hosting contract. In this context, SAS CHÂTEAU DU BREUIL undertakes to guarantee the protection of your data in accordance with the strictest rules, in particular through the signature, on a case by case basis, of contractual clauses based on the European Commission's model, or any other mechanism in conformity with the RGPD, as soon as your personal data is processed by a service provider outside the European Economic Area and whose country is not considered by the European Commission as ensuring an adequate level of protection.
EXERCISE OF RIGHTS
In accordance with the applicable regulations on the protection of personal data, you may, at any time, exercise your rights of access, rectification, deletion of data concerning you as well as your rights to limit and oppose the processing and portability of your personal data.
In addition, you have the legal right to define directives concerning the fate of your personal data post mortem. Furthermore, any person who was a minor at the time of the collection of his or her personal data may obtain its deletion as soon as possible. These rights can be exercised by mail to the following address
SAS CHÂTEAU DU BREUIL
49 rue de Boulainvilliers
Email : firstname.lastname@example.org
In this context, we kindly ask you to accompany your request with the elements necessary for your identification (surname, first name, e-mail) as well as any other information necessary to confirm your identity.
For certain specific services, these rights may be exercised directly online (managing your user account, managing your reservations, loyalty programme, etc.).
You also have the right to appeal to the Commission Nationale de l'Informatique et des Libertés (French Data Protection Authority) in the event of a breach of the applicable regulations on the protection of Personal Data and in particular the RGPD.
Within the framework of the loyalty programme, you have the possibility of exercising your rights, of withdrawing your consent, or of addressing any question or complaint, by contacting the company SAS CHÂTEAU DU BREUIL at the address mentioned above.
SAS CHÂTEAU DU BREUIL will collaborate when necessary to guarantee the exercise of your rights, or to provide you with answers to all your questions or complaints.
You have the right to object to the processing of your personal data for commercial prospecting purposes. Where required by law, your data will only be used for electronic canvassing purposes after having obtained your explicit consent.
Furthermore, if you no longer wish to receive the electronic newsletter from SAS CHÂTEAU DU BREUIL by e-mail, you can click on the unsubscribe link located at the bottom of each communication.
If you do not wish to receive offers from SAS CHÂTEAU DU BREUIL and our partners, you can update your communication preferences in your profile by connecting to your account. In accordance with French and international laws and regulations, the absence of communication or the inaccuracy of certain data may lead to a decision to refuse access to hosting.
The company SAS CHÂTEAU DU BREUIL strives to constantly improve its electronic services in order to facilitate access to its customers, potential customers and visitors. For example, the SAS CHÂTEAU DU BREUIL websites, its mobile sites and its applications provide you with permanent access (24 hours a day) to online reservations and services.
In order to constantly improve the quality of the services offered on the sites and their adequacy with your expectations, the company SAS CHÂTEAU DU BREUIL is likely to use "cookies", text files used to identify your terminal when you connect to one of our services. The deposit of a cookie or tracer in your terminal (computer, tablet, smartphone, etc.) enables SAS CHÂTEAU DU BREUIL to collect information and personal data. Depending on your choice of settings on your terminal, cookies allow us to
- to use the main functions of the SAS CHÂTEAU DU BREUIL sites,
- to optimise our websites and to detect any technical problems,
- remember your choices and preferences and customise your user interface,
- to establish statistics for the purpose of managing traffic and the use of the various elements making up the SAS CHÂTEAU DU BREUIL internet sites (sections visited, route taken by the internet user) enabling the ergonomics of the sites and the interest of the services offered to be improved,
- to evaluate the effectiveness of our advertising campaigns by counting and evaluating the number of sales and clicks based on our advertising investments,
- to know the content of the pages you visit, the availability searches you make, the information you chose to share when you registered on other sites, the pages and websites you may have visited,
- to share information with other websites in order to provide you with relevant advertisements and announcements,
- share information on social networks.
Ensuring the security and confidentiality of the personal data you entrust to us is a priority for SAS CHÂTEAU DU BREUIL. We therefore implement all the technical and organisational measures that are useful, with regard to the nature, scope and context of the personal data that you communicate to us and the risks presented by their processing, in order to preserve the security of your personal data and, in particular, to prevent any destruction, loss, alteration, disclosure, intrusion or unauthorised access to this data, whether accidental or illicit. This ensures that you can pay for your bookings in complete confidentiality and safety.
We offer you a secure online payment system using the latest technology. SAS CHÂTEAU DU BREUIL is committed to fighting against identity theft on the Internet. This is the reason why we use, for example, a device for detecting fraudulent payments made by bank card. This device is designed to protect you in the event of loss or theft of your bank card.
The security and confidentiality of personal data depend on the good practices of each individual. This is why we invite you not to communicate your passwords to third parties, to systematically disconnect from your profile and your social account (especially in the case of linked accounts) and to close your browser window at the end of your work session, especially if you access the Internet from a computer shared with other people. This will prevent other users from accessing your personal information.
We strongly advise you not to distribute to third parties or to publish on social networks any document issued by SAS CHÂTEAU DU BREUIL containing your personal data (your reservation number, etc.)
Finally, SAS CHÂTEAU DU BREUIL has set up a security breach management procedure enabling it to effectively apprehend any personal data breaches, to notify the competent authority of these breaches without delay and to warn you when this breach is likely to affect your personal data.
SAS CHÂTEAU DU BREUIL does not collect or process personal data relating to children under the age of 18 without the prior agreement of the parents or holders of parental responsibility for the child.
If personal data concerning children is collected via the website, applications or mobile sites of SAS CHÂTEAU DU BREUIL, the parents or holders of parental authority have the possibility of objecting to it by contacting us at the address indicated at the bottom of this page.
Furthermore, as stated above, a child who was a minor at the time of the collection of his or her personal data may obtain its deletion as soon as possible.
On several pages of the internet sites of the company SAS CHÂTEAU DU BREUIL you are offered the possibility of clicking to access other internet sites of other companies. We advise you to read the policy of these sites outside the responsibility of the company SAS CHÂTEAU DU BREUIL relating to the treatment and the protection of the personal data, because the conditions on these sites can differ from the conditions of the company SAS CHÂTEAU DU BREUIL. SAS CHÂTEAU DU BREUIL will not be responsible in any way for the processing of personal data by these other Internet sites.
If you have any further questions about this policy or the way in which SAS CHÂTEAU DU BREUIL processes your personal data, please contact our delegate at the following address email@example.com
SAS CHÂTEAU DU BREUIL reserves the right to adapt the personal data protection policy and undertakes to inform you of any changes or additions on its website.